We based our business model and care program on the New Zealand banking system, or to be specific the exact opposite.
Think about it for a moment, we have all seen the ads on TV or the internet.
“Bank A”……. is advertising to attract customers from other banks. They will offer you free 12 months interest on your credit card, a free holiday in a sunny overseas location, all for just “switching” and leaving your current bank.
Except the issue we have is that you have been with “Bank A” for ten years and have been loyal and supportive customer. So you see the advertising and you ring and enquire, “Hey, where is my free 12 months interest free”……
Where is my “free overseas holiday” and they reply in a basic condescending way, that this offer is for new customers only, they already have your business so you don’t qualify !
What Hamilton Electric Vehicles did was turn that around and we decided to invest heavily in our existing EV owners, providing constant support and doing ANYTHING – ANYWHERE – ANYTIME…….this ensures 100% total satisfaction, see our perfect Google reviews and Social Media feedback, thus creating Hamilton EV advocates and paying for your EV registration every year or providing rewards and special offers.
Welcome to Hamilton Electric Vehicles, were we don’t have “customers” we have family and friends, the way we treat you from the first meeting and every step of the way, is exactly how we treat our own family and close friends.